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IN THESE TERMS AND CONDITIONS, “company”, ComplianceCow REFERS TO ContiNube, (“ContiNube, INC.”), and “YOU” and “YOUR” refers to YOU the User. Before using the ComplianceCow services, please carefully read this agreement relating to your use of this service.
By using the ComplianceCow websites or services, you agree to be bound by these terms and conditions of use (“Terms”). If you do not agree to these Terms, please do not use the ComplianceCow services. ComplianceCow provides the information and services on the company websites to you, the user, conditioned upon your acceptance, without modification, of the Terms contained herein. Your use of the company Services constitutes your agreement with such Terms. We reserve the right, at our discretion, to change, modify, add or remove portions of these Terms periodically. Such modifications shall be effective immediately upon posting of the modified Terms. Your continued use of the ComplianceCow services following the posting of changes to these Terms will mean that you accept those changes. In addition, each user’s use of a particular ComplianceCow service (“Service”) may be subject to specific guidelines or rules (“Service-specific”) posted from time to time and incorporated by this reference into the Terms. Use of the ComplianceCow services constitutes full acceptance of and agreement to the Terms. If a user does not accept our Terms, he or she is not granted rights to use the ComplianceCow services, as defined herein, and should refrain from accessing the ComplianceCow services. ComplianceCow reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the ComplianceCow services thereon (or any part thereof). ComplianceCow shall not be liable to any user or other third party for any such modification, suspension or discontinuance except as expressly provided herein.
By using the ComplianceCow services, you warrant to ComplianceCow that you will not use the ComplianceCow services, or any of the content obtained from the ComplianceCow services, for any purpose that is unlawful or prohibited by these Terms. If you violate any of these Terms, your permission to use the ComplianceCow services automatically terminates.
Compliancecow services are owned and operated by ContiNube Inc for the purpose of offering software services (the “Purpose”). The ComplianceCow services also promote and distribute software related to (and including) the ComplianceCow platform. Your rights to use any software made available from the ComplianceCow services will be subject to the terms and conditions of the software license agreement identified on the site and/or in the software as applicable to each particular software package, and you agree to comply with those terms and conditions. Your rights to access and use of all information, data, text, graphics, or other materials appearing on the company site are subject to the terms and conditions.
If required by ComplianceCow, each user must: (a) provide true, accurate, current and complete information on the Service’s registration form (collectively, the “Registration Data”) and (b) maintain and promptly update the Registration Data as necessary. If, after investigation, we have reasonable grounds to suspect that any user’s information is untrue, inaccurate, not current or incomplete, we may suspend or terminate that user’s account and prohibit any and all current or future use of the Services (or any portion thereof) by that user other than as expressly provided herein. Each user will receive a account designation upon completing the ComplianceCow.com or ComplianceCow.live registration process and is wholly responsible for maintaining the confidentiality thereof and wholly liable for all activities occurring thereunder. ComplianceCow cannot and will not be liable for any loss or damage arising from a user’s failure to comply with this Section, including any loss or damage arising from any user’s failure to (a) immediately notify ComplianceCow of any unauthorized use of his or her password or account or any other breach of security and (b) ensure that he or she exits from his or her account at the end of each session.
ComplianceCow reserves the right to refuse or delete any Content of which it becomes aware that it reasonably deems not to fulfill the Purpose. In addition, ComplianceCow shall have the right (but not the obligation) in its sole discretion to refuse or delete any Content that it reasonably considers to violate the Terms or be otherwise illegal.
We may terminate a ComplianceCow user’s account in our absolute discretion and for any reason. We are especially likely to terminate for reasons that include, but are not limited to, the following: 1) violation of these Terms; 2) abuse of site resources or attempt to gain unauthorized entry to the site or site resources; 3) use of the ComplianceCow services in a manner inconsistent with the Purpose; 4) a user’s request for such termination; and 5) requirement of applicable law, regulation, court or governing agency order. Our termination of any user’s access to the ComplianceCow services hereunder may be effected without notice and, on such termination, we may immediately deactivate or delete user’s account and/or bar any further access to such files. ComplianceCow shall not be liable to any ComplianceCow services user or other third party for any termination of that user’s ComplianceCow services access or account hereunder.
ComplianceCow, any Service or a third party may provide links to other websites. ComplianceCow exercises no control whatsoever over such other non-ComplianceCow websites and web-based resources and is not responsible or liable for the availability thereof or the content, advertising, products or other materials thereon. ComplianceCow shall not be responsible or liable, directly or indirectly, for any damage or loss incurred or suffered by any user in connection therewith. Your access and use of services linked to ComplianceCow, including information, material, products and services therein, is solely at your own risk. The ComplianceCow privacy statement is applicable only when you are on the ComplianceCow services. Once you choose to link to another website or service, you should read that website’s privacy statement before disclosing any personal information.
Each user shall indemnify, defend and hold harmless ComplianceCow, subsidiaries and affiliates and their respective officers, employees and agents, and each of ComplianceCow’s website partners from any and all claims, demands, damages, costs and liabilities, including reasonable attorneys’ fees, made by any third party due to or arising out of that user’s acts or omissions, including claims arising out of that user’s use of the ComplianceCow websites or services; his or her submission, posting or transmission of Content or his or her violation of the Terms.
EXCEPT AS SET FORTH ABOVE, TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW: (A) NO OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE BY COMPLIANCECOW; AND (B) EXCEPT FOR CLAIMS BASED ON EITHER PARTY’S VIOLATION OF THE OTHER PARTY’S CONFIDENTIALITY OBLIGATIONS OR LICENSEE’S VIOLATION OF COMPLIANCECOW’S INTELLECTUAL PROPERTY RIGHTS, IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER PARTY OR ANY OTHER PARTY FOR ANY CLAIM FOR LOSS, INCLUDING TIME, MONEY, GOODWILL, AND CONSEQUENTIAL DAMAGES, WHICH MAY ARISE FROM THE USE, OPERATION OR MODIFICATION OF THE PRODUCT. IN THE EVENT THAT THE ABOVE LIABILITY LIMITATION IS FOUND TO BE INVALID UNDER APPLICABLE LAW, THEN COMPLIANCECOW’S LIABILITY, AND THE LIABILITY OF SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO $1000. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
In the event that you have a dispute with one or more ComplianceCow services users, you release ComplianceCow (and our officers, directors, agents, subsidiaries, parent corporation, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.
Without limiting any other remedies, ComplianceCow may suspend or terminate your ComplianceCow services account if we suspect that you have engaged in fraudulent activity in connection with the ComplianceCow websites or any ComplianceCow service.
You shall comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the ComplianceCow websites and all of its services.
You and ComplianceCow are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by these Terms.
The ComplianceCow logo and other ComplianceCow trademarks, service marks, and product and service names are the intellectual property of ContiNube. All trademarks, trade names, service marks and logos referenced herein are the property of their respective owners.
The Terms constitute the entire agreement between each user and ComplianceCow and govern each user’s use of the ComplianceCow services, superseding any prior agreements. Each user may be subject to additional terms and conditions that may apply when that user uses affiliate services, third party content or third party software. The Terms and the relationship between each user and ComplianceCow shall be governed by the laws of the State of California without regard to its conflict of law provisions and each party shall submit to the personal and exclusive jurisdiction of the courts located within the county of Alameda, California. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.
Please report any violations of the Terms to ComplianceCow Support at
There are two primary ways in which ComplianceCow collects Information from Customers.
When you interact online or offline with ComplianceCow, visit our website, download materials through our website, or register for events, ComplianceCow may receive your Information, including your Personal Data. For example, we receive your Information when you:
We also collect Information, about you from third-party sources such as through public databases, joint marketing partners, social media platforms, conference hosts, event companies, partners, and other like parties when you interact with them.
If you log into a ComplianceCow account using your social media login credentials (e.g., LinkedIn), we may receive from you the categories of Personal Data listed below. We may also receive Personal Data from you when you use your social media account to provide your contact information to ComplianceCow.
We refer collectively to these contacts as “Interactions” and we explain below how we use the Information we collect through them.
We also collect Information, including Personal Data, when we provide our ComplianceCow Offerings to you (or a third party with which you work) to service your account. We may ask you for this data directly, or in some cases we may collect it when certain features are enabled in our ComplianceCow Offerings. For example, we collect your Information when you:
We (or third parties acting on our behalf) may collect your Information, including your Personal Data, through the Interactions described above. Categories of Personal Data we collect include such things as:
ComplianceCow uses the Information it collects from your Interactions to satisfy different legitimate business interests, to deliver services to you in accordance with our terms, or to satisfy our legal obligations. We take seriously the need to balance our legitimate business interests with your privacy rights, and summarize for you below how we use your Information, including Personal Data.
We use your Information to:
Fulfill your orders or respond to your requests for information (e.g., marketing materials from our website such as white papers)
To satisfy these requests, we need to collect and use your name and email address.
Improve and develop the website services
Issue ComplianceCow accounts for access to online communities and forums
We offer online communities and forums through our website services and other platforms where users can share their experiences. When you choose to participate in these communications, we collect the categories of Personal Data listed above pursuant to our Website Terms and Conditions.
Send administrative information, such as changes to contract terms or policies
Where we make updates to our terms or policies, we may be required under certain laws, and sometimes under our contract terms, to notify you of these changes. Likewise, we may need to notify you of changes in how we administer our website services either by the terms of our agreement with you, legal requirements, or simply to let you know of a change affecting how you use the website services. We will use your name and email address to send these notices to you.
Manage your ComplianceCow account
In order to perform the website services under the contract between you and ComplianceCow, we need to collect certain Information from you like your contact and payment details. Without this Information, we may not be able to deliver the services or comply with our legal obligations.
Send marketing communications
Where we have your consent to do so, we use your email to send you product announcements, educational materials or information about special offers or upcoming online or offline events. We may also invite you to participate in various promotional activities, contests, webcasts, sweepstakes, hackathons, campaigns, and the like. We do these to generate interest in our ComplianceCow Offerings and grow our business. We carry out our marketing campaigns in accordance with applicable laws and provide you with options to “opt-out” of receiving these materials should you so choose. Those options are detailed below.
Invite you to participate in surveys and usability studies, and to assess their effectiveness
Personalize your experience
Diagnose and fix technical issues, monitor the security of our environments, and otherwise protect our property
We need to be able to anticipate and recognize potential threats to the operation and security of our website services to help keep them online and secure. We may process your Personal Data, in particular your IP address, for this purpose. We do this to satisfy our legitimate business interest in helping ensure the security of our website services and our legal obligations.
If we intend to process your Personal Data for a purpose other than that set out above, we will provide you with information prior to such processing.
You have the right to request access to and correction of your Personal Data. You may also have the right to request your Personal Data be “forgotten” (technically erased) or object to ComplianceCow processing it.
If you would like to request to access, correct, erase, or object to the processing of your Personal Data, contact us at: email@example.com. Please describe the nature of your request and the Personal Data it relates to and we will comply as soon as reasonably practicable, consistent with applicable law.
If we process your Personal Data based on your consent, you may withdraw your consent at any time. We will let you know if we are seeking to rely on your consent at the time, we collect your information.
If you no longer want to receive marketing-related emails from ComplianceCow on a go-forward basis, you may also contact us at: firstname.lastname@example.org. Please make clear in your request that your Personal Data be removed from marketing-related emails. Alternatively, you may use the "unsubscribe" feature in our email messages.
We collect and process different types of usage data when you use the ComplianceCow Offerings to serve our legitimate business interest of improving our products and services for the benefit of our customers. We work hard to help ensure a balance between our legitimate business interests and your privacy rights.
s information pertaining to your particular ComplianceCow Offerings. Each license is assigned a random, numeric identifier (License ID) that allows us to identify your account entitlements, such as native license group and subgroup, total license stack quota, total license stack consumption, license stack type, license pool quota, license pool consumption, etc., in our systems. License IDs also help ComplianceCow analyze how different ComplianceCow products are being deployed across user populations.
is information pertaining to your ComplianceCow Offerings’ operating environment, including performance and session information. It may include such things as number of cores by type (virtual/physical), CPU architecture, memory size, storage (partition) capacity, OS/version, hardware identification, ComplianceCow application version, number of active users, number of searches by type, number of page loads, distribution of concurrent searches, app names, page names, and page views.
This information is aggregated and used by ComplianceCow to analyze usage patterns so that ComplianceCow can improve its products and benefit customers. License IDs are collected initially to verify that data is received from a valid ComplianceCow product. After the validation step is complete, License IDs are discarded from and not transferred to the collected data set used to improve the products. Likewise, User IDs are collected in connection with page view activity, but are hashed before being sent back to ComplianceCow. ComplianceCow uses Aggregated Usage Data extensively to help us better understand how our ComplianceCow Offerings are being used, make improvements to them, and develop new features, or ComplianceCow Offerings. For example, we may use this data to:
We use Aggregated Usage Data for the purposes described above to fulfill our legitimate business interests to develop, expand and improve the ComplianceCow Offerings. See further below on how you can opt-out of participation in the Aggregated Usage Data program.
is the same as Aggregated Usage Data, but the License ID persists so that the Information can be linked to your account for ComplianceCow to analyze the performance information you send when you ask for help in troubleshooting your ComplianceCow Offerings or to personalize your experience.
is data we collect in certain ComplianceCow Offerings that associates your end users’ mobile device with an identifier for your app to help us improve the user experience. Depending on your configuration of the ComplianceCow Offerings, it may be that location information on your end users may be shared with ComplianceCow, however, you can disable this function should you choose, or advise your end users on how to disable the location setting on their mobile device.
License Usage, Aggregated Usage and Support Usage Data is collected by ComplianceCow as part of offering the Cloud Service. Likewise, ComplianceCow collects this data as part of the free or trial services we offer, but as set forth in the terms of those agreements, we discourage the uploading of production data to those environments.
In addition, on devices that enable location-based services, we may receive location information, if you consent, which you can withdraw at any time by updating your device location setting permissions. We use this information to provide personalized location-based services and content.
We also collect Personal Data from you to fulfill our contractual commitments to you. For example, we collect contact information such as name, address (email and physical) and phone number to enter you into our customer data base systems and manage your account. This may also include Information about billing and payments, customer or support services, or software updates. We share this Information with our affiliates, vendors and partners who help us service your account and with whom we have written agreements protecting the confidentiality and security of your Information. We do not sell this Information.
ComplianceCow may disclose Information to third parties in the following ways:
We may disclose Information to our third-party service providers or vendors who help service ComplianceCow’s business operations. This may include such things as infrastructure, data analysis, order fulfillment, IT services, customer service, professional services or audit services, among others.
We may disclose contact and account Information to our partners to permit them to assess your interest in the ComplianceCow Offerings, conduct user research and surveys, or send you marketing communications, subject to the terms of their privacy policies. We may also share License Usage, Aggregated Usage and Support Usage Data with partners who are providing support services to you to assist you with troubleshooting the performance issues you report. Partners are subject to written agreements with ComplianceCow that require them to protect the Information we share with them, including your Personal Data.
We may disclose Information as necessary or appropriate under applicable laws (including laws outside your country of residence) to: comply with legal process or requirements, including applicable notification obligations; respond to requests from public and government authorities (including public and government authorities outside your country of residence); enforce our terms and conditions; and protect our operations or those of any of our affiliates and our rights, privacy, safety, or property, and/or that of our affiliates, you or others.
We may disclose Information in the event of a proposed or actual reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of ComplianceCow business, assets or stock (including Information regarding any bankruptcy or similar proceedings).
We may disclose Information to other users of the Service in aggregated format, provided it does not include Personal Data. This may include “best practices” tips, KPIs, benchmark data or other such aggregated information useful to the user community.
ComplianceCow takes appropriate technical and organizational measures to safeguard Personal Data against loss, theft, and unauthorized access, disclosure, alteration, misuse, or destruction. Unfortunately, no data transmission, software, or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please notify us immediately in accordance with the “Contact ComplianceCow” section below. If ComplianceCow learns of a breach of its systems, ComplianceCow may notify you or others consistent with applicable law and/or as agreed in our contract with you. ComplianceCow may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the ComplianceCow Offerings and the Information you provide to us.
The ComplianceCow Offerings are not directed to individuals under the age of thirteen (13) or those not of the age of majority in your jurisdiction, and we request that these individuals not provide Personal Data through the ComplianceCow Offerings.
Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers based in countries outside of your country of residence, including to the United States, which may have different data protection rules than in your country.
Please note that email communications are not always secure, so please do not include credit card information or other sensitive information in your emails to us.